Wisemind Terms & Conditions


Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use (the “Terms and Conditions”), which together with our privacy policy, govern Wisemind's relationship with you in relation to this website.

Wisemind reserves the right to modify these Terms and Conditions and the content and services contained in the Website at any time and without liability. By using the Website, you agree that the then current version of these Terms and Conditions applies to your use of the Website.


2.1 Service definition

Wisemind provides a video on-demand service accessible via the Website, where audio-visual content (the “Video(s)”) is made available to you on a rental basis by way of streaming, for a monthly or annual fee (the “Service”).

The Service can be accessed on internet protocol enabled devices which allow access to the Website, typically laptop and desktop computers, but also, from time to time, devices such as televisions, game consoles, tablet computers or Blu-ray devices. You acknowledge that the Service may not work on all devices that fall within the list of device types set out above. You are responsible for ensuring that you are able to access the Service through your individual devices.

The device through which you are viewing the Videos must meet the minimum requirements:

  • Internet Explorer 9 and above
  • Firefox 3
  • Google Chrome
  • Safari
  • Opera

2.2 Free Trial

Wisemind will allow people access to the Wisemind content for the period of 24 hours for the purpose of a trial (we shall refer to these people as “guests”). If guests no longer wish to use the Wisemind service, then the guest must cancel their free trial membership within 24 hours of signing up. If they haven’t cancelled their membership within 24 hours, then the membership shall convert to a monthly membership and their pre-entered card details shall be charged at the appropriate rate.

2.3 Payment

Charges are shown before you choose to subscribe to the service. All charges are GST inclusive unless otherwise stated. Charges will be either:

  • billed to your nominated credit card (we accept Mastercard, Visa and Diners Club only); or
  • debited from a prepaid card or voucher issued by us and redeemed by you (according to the terms of use attached to the said prepaid card or voucher).

Payment currency is US Dollars.

2.3 Registration

To be eligible to use the service, you must be at least 18 years of age, have a valid credit/debit card or Stripe account and a valid email address that you provide to us and keep current.

2.4 Invoices / Receipts

Once payment has been received, you will receive a receipt and this can be accessed from your member dashboard. Receipts are issued in the name of the credit card holder and cannot be amended.

Intellectual Property Rights

3.1 Copyright and trademarks

All content on or available through the Website (and all intellectual property rights that subsist in this content, including copyright, trademarks, patents, design and graphics rights and all other form of intellectual property rights) are owned by Wisemind or its licensors and suppliers.

You may not download, modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works or exploit the content of the Website in any way.

Unless otherwise specified, the Videos accessed through the Website are provided for your personal and non-commercial use. Wisemind grants you a limited licence to access the Videos for that purpose and may terminate this licence upon breach by you of these Terms and Conditions.
Except for rights expressly granted to you, all rights in the Videos are reserved by us or our licensors.


To the full extent permitted by law, neither we or any third parties provide any warranty or guaranty to you, including in relation to Wisemind provision of the Service, the performance, accuracy, completeness or timeliness of the information and materials found or offered on this Website, or that these information and materials will be free of error or omission.

To the full extent permitted by law, Wisemind excludes liability for any loss or damage (including indirect or consequential loss or damage, loss of profit, loss of revenue, loss of data or loss of opportunity) however caused which may be suffered or incurred or which may arise directly or indirectly in respect of the use by you of the Service or the Website.

You acknowledge that your ability to stream Videos and the quality of the streaming is affected by many factors including the specifications of the device through which you are viewing the Videos, the internet connection (including the speed of data uploading and downloading) through which the Videos are streamed, other tasks that your device is performing whilst the Videos are streamed as well as the amount of other traffic on the network at the time you are streaming the Videos.

You agree to indemnify and hold harmless Wisemind and its subsidiaries, shareholders, directors, officers or employees from and against any loss, damage, liability, costs and/or expenses incurred or suffered by any of them arising out of your breach of these Terms and Conditions.

If you breach these Terms and Conditions, Wisemind may (at its option, and without limiting the remedies available to Wisemind in any way) terminate or restrict your use of the Service or bar you from accessing the Website on a temporary or permanent basis.

All Views Disclaimer

All views, opinions and comments expressed by a Presenter in a Wisemind series or session event do not reflect the official position, policy or beliefs of Wisemind and it’s employees.

Any such views, opinions and comments are solely those of the Presenter alone.

Accreditation, Affiliation, Competency

Wisemind is an independent training organisation and is not affiliated with any professional associations or organisations other than those stated on any series or session.

Wisemind makes no representation that our content, series or sessions are affiliated with any accreditation bodies, associations and/or organisations, unless explicitly stated for specific content.

Our content is designed to complement your practice. Your choice to use techniques or procedures viewed at Wisemind are solely at your discretion and we make no claim as to your competence or proficiency in delivering such services. Wisemind accepts no responsibility for the clinical application of any techniques or procedures viewed on our website.